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donor360:using_donor_360:39case

Case

The Case object is a Salesforce Standard Object and the Donor 360 package has added some common Record Types and Business Processes. Work with your team to determin if these apply to your organization.

Content

Record Types

  • Donor360 Support
  • External Inquiry
  • Integration Alerts
  • Internal Request

Business Processes

  • Donor360 Support
  • External Inquiry
  • Integration Alert
  • Internal Requests
donor360/using_donor_360/39case.txt · Last modified: by judy.otto